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Understanding Roofing Warranties: What You Need to Know



Posted On: August 08, 2023

Roofing warranties can often be confusing, with various terms, conditions, and coverage options to consider. Whether you're a new homeowner looking to protect your property or a seasoned property manager seeking clarity on warranty terms, understanding the nuances of roofing warranties is crucial for ensuring long-term security and peace of mind.This guide will help you understand the different types of roofing warranties, their coverage, and the factors that may void them.


What is a Roofing Warranty?

At its core, a roofing warranty is a guarantee provided by the roofing manufacturer or contractor, assuring that the roof materials and workmanship are free from defects within a specified period. This warranty typically covers a range of issues, such as leaks, material defects, and other roofing problems that may arise over time. It's essential to remember that a roofing warranty is separate from the general home warranty, which covers various appliances and systems within your home.


Types of Roofing Warranties

There are several types of roofing warranties available in the market, and understanding their differences is crucial to determine the level of coverage you're getting. Some common types include:

Manufacturer's Warranty: Provided by the manufacturer of the roofing materials, this warranty covers defects in the products themselves. It is essential to read the fine print of this warranty, as coverage periods and exclusions can vary significantly between different manufacturers.


Workmanship Warranty: This warranty is offered by the roofing contractor and covers the quality of the installation work. If any issues arise due to improper installation, the workmanship warranty should cover the cost of repairs.


Extended or Supplemental Warranty: Some manufacturers or contractors offer extended or supplemental warranties that provide additional coverage beyond the standard warranty. These may come with extra costs, but they can offer valuable protection for an extended period.


Transferable Warranty: A transferable warranty allows the coverage to be transferred to a new homeowner if you decide to sell your property. This can be a valuable selling point if you ever decide to move.

What Items are Typically Covered?

Items typically covered with roofing warranties can vary depending on the type of warranty and the specific terms and conditions set by the manufacturer or contractor. However, some common items that are typically covered with roofing warranties include:

Material Defects: Most roofing warranties cover material defects, ensuring that the roofing materials used are free from manufacturing flaws or faults.


Premature Roof Failures: Warranties often protect against premature roof failures that occur within the specified warranty period due to issues unrelated to external factors or lack of maintenance.


Leaks: Roofing warranties usually cover leaks that develop as a result of manufacturing defects or improper installation.


It's important to note that the coverage details and exclusions can vary significantly between different roofing warranties. Therefore, it's essential to thoroughly review the warranty documentation and understand what is and isn't covered. However, they may not cover damage caused by extreme weather events, accidents, or negligence on the homeowner's part.


Items That Can Void a Warranty

One common factor that can void the warranty is improper roof installation or repairs carried out by an unauthorized contractor or individual. Tampering with the roofing system, such as modifying or adding components without approval, can also lead to warranty nullification. Failure to perform regular roof maintenance and inspections, as recommended by the warranty terms, can be another reason for voiding the coverage. Additionally, using unapproved or incompatible roofing materials, neglecting to address issues promptly, or even attempting DIY repairs can jeopardize the warranty's validity. To ensure your roofing warranty remains intact, it's essential to adhere to the manufacturer's and contractor's guidelines, document all maintenance and repairs, and promptly address any problems through authorized channels. By being diligent and responsible, you can protect the integrity of your warranty and secure long-lasting protection for your valuable investment.


How to Make a Warranty Claim

The first step is to carefully review your warranty documentation to ensure that the issue you're experiencing is covered. Next, document the problem thoroughly with photographs and a detailed description of the damage or defect. If the issue is related to workmanship, reach out to your roofing contractor and provide them with the necessary evidence. For manufacturer-related defects, contact the manufacturer directly, providing them with the required information. Be prepared to share your warranty documentation and any relevant invoices or receipts to establish that the roof was installed correctly and has been properly maintained. Prompt communication and cooperation with both the contractor and manufacturer will facilitate a smoother resolution process, ensuring that your roofing warranty claim is processed efficiently and that necessary repairs are carried out to protect your roof and your home.


Ask Questions and Seek Professional Guidance

Asking your roofing contractor about the details of your warranty can make a significant difference in resolving the problem efficiently and cost-effectively. By knowing the specific coverage and limitations, you can determine if the issue falls under the warranty's protection and avoid unnecessary expenses. It also allows the contractor to assess the issue(s) firsthand, so they may identify any installation errors or areas of concern that may need attention. Ultimately, engaging in open communication about your roofing warranty empowers you to navigate the claims process with confidence.


By understanding the types of warranties available, what they cover, and the actions that may void them, you can ensure your investment remains well-protected for years to come. Your roof is a significant investment that protects your property and loved ones, and having a comprehensive warranty in place provides you with invaluable peace of mind. By staying informed, conducting regular roof maintenance, and promptly addressing any issues through authorized channels, you can ensure the longevity and durability of your roof.


Do you have questions about your roofing warranty? Contact Johnson Roofing Solutions! Johnson Roofing Solutions provides free estimates AND financing to homes and businesses across the panhandle of Florida with clear and honest expectations for every roofing job. We have offices in Panama City, Chipley and Graceville with our service area expanding from Tallahassee to Pensacola. We are fully licensed and insured, family owned and operated and prepared to take on any roofing project from minor repairs to complete replacements or even new construction. Contact us today and let us be your solution!


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